Before any wire, a process your team already knows.
Index8 helps your brokerage organize wire-fraud awareness, a written verification procedure, and the training records that show your team has seen it. When wiring instructions arrive, your people recognize the moment and follow the same steps every time.
What a wiring-instruction scam tends to look like.
Most attempts in real estate follow a familiar shape. Naming the pattern is what helps a team slow down and check.
- 01
It arrives near closing
An email shows up close to the closing date, when everyone is busy and money is about to move.
- 02
It looks familiar
It appears to come from a known party in the deal, often a title company, escrow officer, or someone on the team.
- 03
It asks for a change
It asks to update wiring instructions or send funds to a new account, sometimes with a reason that sounds reasonable.
Four steps a brokerage can adopt and train on.
These are common practices, written so your team can follow them the same way every time. Adapt them to your transactions with qualified professionals.
- Step 01
Verify by voice
Confirm any wiring instructions or changes by calling a number you already had on file, never a number printed in the email.
- Step 02
Treat a late change as a stop
A change to wiring instructions near closing is the moment to pause and re-confirm before anyone moves funds.
- Step 03
Use channels you set up earlier
Confirm with the title company, escrow officer, or client through a contact you established earlier in the transaction.
- Step 04
Write the steps down
Keep the procedure short and in one place, so every agent and coordinator follows it the same way each time.
The records that sit behind the procedure.
Index8 keeps the policy, the training, and the supporting evidence in one place, so the work is easy to find and easy to share.
A written verification procedure
Document the steps your team follows before any wire, and keep them where everyone can find them.
Awareness training records
Track who has seen the wire-fraud basics and when, so you can show the work later.
AI and communication expectations
Set clear rules for listings, contracts, and client messages in your AI usage policy.
A readiness summary
Organize the related evidence into a summary you can share with your team or broker.
What this is, and what it is not.
Index8 provides readiness guidance, documentation support, and educational templates based on common security practices. It does not provide legal, insurance, compliance, transaction, wire-fraud prevention, or cybersecurity consulting advice. It does not certify, verify, approve, guarantee, or prevent fraud, cyber incidents, or loss. Important decisions should be reviewed with qualified professionals.
- Organizing the security basics behind client trust
- Wire-fraud awareness and a written verification procedure
- AI usage expectations for listings, contracts, and client communications
- Policies, training records, and supporting evidence in one place
- A readiness summary you can share with your team or broker
- Stopping wire fraud, cyber incidents, or financial loss
- Certification, compliance, or insurance approval
- Meeting any broker, carrier, MLS, NAR, state, or legal requirement
- Legal, insurance, or transaction advice
See where your team stands today.
The readiness check walks through the security basics behind client trust, including the wire-fraud steps, and gives you a clear next action.